Shipping policy

Delivery

We deliver all around Europe. Depending on your location, deliveries take between 2-5 business days.

Delivery charges are pre-set by our courier company, and you may incur additional charges for oversized items or ‘Out of area’ locations. Your delivery charges will be confirmed during the checkout process.

General Provisions

(a) You authorise us to arrange for delivery through any Delivery Service Provider.

(b) Where you purchase Products from us in different transactions you may incur more than one delivery charge.

(c) Shipping costs will depend upon the Shipping Location and the Products purchased and are shown separately during checkout.

(d) We will use our best endeavours to arrange for the delivery of Products as requested by you to the Shipping Location during the times you select.

Delays

(a) We endeavour to deliver the Products you purchase within the time specified when you make an order approx 14 days. However, delays may occur in our delivery and fulfilment services from time to time.

(b) Should you encounter a delay in delivery you should contact us via the email address set out above before we can investigate the reason for the delay in delivery.

Arranging Delivery

(a) We reserve the right to arrange for delivery of the Products in multiple deliveries.

(b) Delivery of Products will be deemed to have taken place when the Products arrive at the Shipping Location.

(c) You authorise the Delivery Service Provider to leave the Products at the Shipping Location whether or not any person is present to accept delivery.

(d) Upon delivery if the courier considers it unsafe to leave the package it will be delivered to the collection point nearest the shipping address on your order.