Delivery options

We offer two different methods of shipping depending on which product you purchase. Please see below for further details.

The GroHo Garden - Depending on your location, delivery takes 3 to 7 business days.

All other items - Depending on your location, delivery takes 2 to 5 business days.

Once orders are placed, they are not able to be edited, added to or cancelled.

If you place your order over a weekend or on a public holiday it will be processed and sent out over the following business days (Monday – Fridays).

Please note: Shipping times are a guideline and subject to change. You may experience slightly longer delivery times during peak periods, due to weather, or due to other postal service delivery issues that are unforeseen or unavoidable events beyond GroHo Garden's reasonable control. Online orders are processed and shipped from Lisbon, Portugal and so we follow any Portuguese Public Holidays.

General provisions

(a) You authorise us to arrange for delivery through any Delivery Service Provider.

(b) Where you purchase Products from us in different transactions you may incur more than one delivery charge.

(c) Shipping costs will depend upon the Shipping Location and the Products purchased and are shown separately during checkout.

(d) We will use our best endeavours to arrange for the delivery of Products as requested by you to the Shipping Location during the times you select.


a) We endeavour to deliver the Products you purchase within the time specified when you make an order. However, delays may occur in our delivery and fulfilment services from time to time.

(b) Should you encounter a delay in delivery you should contact us via the email address set out above before we can investigate the reason for the delay in delivery.

Arranging delivery

(a) We reserve the right to arrange for delivery of the Products in multiple deliveries.

b) Delivery of Products will be deemed to have taken place when the Products arrive at the Shipping Location

(c) You authorise the Delivery Service Provider to leave the Products at the Shipping Location whether or not any person is present to accept delivery

(d) Upon delivery if the courier considers it unsafe to leave the package it will be delivered to the collection point nearest the shipping address on your order.


The risk in the Products will pass to you at the earlier of the time:

(i) the Products are provided to be loaded by the Delivery Service Provider; or

(ii) when you collect the Products.